Privacy Policy

Privacy Policy (Crownd Salon Studio)

Effective Date: Jan 1 2025
Business Name: Crownd Salon Studio
Address: 175 Greens Rd Suite A, Houston, Texas 77060
Website: https://www.iamcrownd.com/

1. Overview

Crownd Salon Studio (“Crownd,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, book services, or communicate with us.

2. Information We Collect

We may collect the following types of information:

A. Information you provide

  • Contact details: name, email, phone number, mailing address.

  • Appointment details: service selections, stylist preferences, notes, and scheduling history.

  • Payment information: if you pay online, your payment is processed by a secure third-party provider. We do not store full credit/debit card numbers.

  • Messages and forms: information you submit through contact forms, reviews, questionnaires, or consultations.

B. Information collected automatically

  • Device and usage data: IP address, browser type, pages visited, time spent, referring/exit pages.

  • Cookies and tracking: to remember preferences, measure traffic, and improve experience.

You can disable cookies in your browser, but parts of the site may not work correctly.

3. How We Use Your Information

We use your information to:

  • Provide, schedule, and manage salon services and appointments.

  • Communicate about bookings, reminders, changes, or cancellations.

  • Process payments and prevent fraud.

  • Improve our website, services, and customer experience.

  • Send promotional messages, offers, or updates (you can opt out anytime).

  • Comply with legal obligations.

4. Text Messages & Email Marketing

If you provide your phone number or email, you may receive:

  • Appointment confirmations and reminders.

  • Follow-ups about your visit.

  • Marketing messages, if you opt in.

Opt-out:

  • Text: reply STOP at any time.

  • Email: click unsubscribe in any marketing email.

Message/data rates may apply depending on your carrier.

5. How We Share Information

We do not sell your personal data. We may share information only with:

  • Service providers (booking platforms, payment processors, email/SMS tools, analytics) to run our business.

  • Legal authorities if required by law or to protect rights/safety.

  • Business transfers if Crownd Salon Studio is merged or sold (you will be notified if your data is affected).

6. Data Security

We take reasonable steps to protect your data using administrative, technical, and physical safeguards. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

You may:

  • Request access, correction, or deletion of your information.

  • Opt out of marketing at any time.

  • Disable cookies via your browser settings.

To make a request, contact us using the info below.

8. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children under 13.

9. Third-Party Links

Our site may link to third-party sites (e.g., booking providers or social media). We are not responsible for their privacy practices. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

11. Contact Us

For questions or requests, contact:

Crownd Salon Studio
175 Greens Rd Suite A
Houston, Texas 77060